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first_imgAlthoughknowledge management is a key issue for organisations, it means differentthings in different parts of the world. Which will win out- the IT-led USapproach or the more human European model? By Deborah SwallowEveryoneseems to agree that today’s organisational wealth lies in the value of theknowledge that resides in people’s heads, and that knowledge creation should bethe core competence of any organisation.Yetthe US and Europe are poles apart when grappling with the challenge of managingknowledge because there is no common consensus on the definition.InAmerica, much of the knowledge management debate has been centred aroundtechnology. The US approach has been to consider knowledge as an “informationvalue chain”. According to Yogesh Malhotra, a leading researcher into knowledgemanagement, “The information value chain considers technological systems as keycomponents guiding the organisation’s business processes, while treating humansas relatively passive processors that implement‚ best practices archived ininformation databases.”Indeed,the technology thrust has been so strong that most English-speaking peoplebelieve that knowledge management is only about information systems anddatabases. HijackedArecent electronic survey with 5,000 respondents, conducted by Professor PeterWoolliams from Anglia University in the UK, showed that the overwhelmingmajority thought of knowledge management in terms of data capture, storage andretrieval systems. “Clearly, the IT world has hijacked the phrase,” he says.Theresults of an extensive new study conducted by International Data Corps suggestthat worldwide spending on knowledge management services, including consulting,implementation, software, support, outsourcing and training, will grow from$776m in 1998 to more than $8bn by 2003.Interestingly,the same survey highlights the need to relate KM programs to the organisation’speople and culture. The findings suggest the main barriers to implementationare the absence of an organisational culture that promotes sharing andemployees’ lack of knowledge management understanding.Accordingto Peter Woolliams, evidence suggests that IT programs have only attractedmarginal success in spite of the billions of dollars invested in them.Woolliams believes that the major reason for this failure is that managersoverlook the fact that knowledge is a people issue and that knowledge creationoccurs during social interaction. “There hasn’t yet been a business problemdiscovered, that isn’t somehow a people problem,” he comments.ValuechainEuropeans,on the other hand, have approached knowledge management from the perspective ofpeople in a “knowledge value chain”.Theknowledge value chain treats people systems as key components that engage incontinuous assessment of information archived in the technical systems.“Itis all about respect for the individual,” says Lynn Rutter, HR communicationsdirector for Finnish telecommunications company Nokia.“Peoplereadily ask for help and extend it to those whom they know and trust.”Whentechnology is the focus of the knowledge programme some workers see only asuction process. They suspect that the point of the KM program is to suck outwhat they know and then discard them. Job security becomes a key issue andresistance and opposition set in.“Ourknowledge management system is there to reflect our core values such as respectfor the individual,” explains Rutter. “But this doesn’t mean they can do whatthey like. It means an obligation to act responsibly and with care.”Researchinto knowledge sharing shows that workers find it difficult to adopt practicesand suggestions from co-workers with whom they do not have any personalcontact.ClustersManyfirms have opted to begin knowledge management programmes by creating knowledgeinitiatives in small clusters of the organisation. These can be marketingdepartments or a research group, but most commonly the priority lies withknowledge sharing of the sales team.IBMhas successfully implemented its Relationship Management Tool (RMT), sharingknowledge of customer relationships. Yellow Pages has begun a similar programmeof building a customer knowledge warehouse. Although employees on thefront-line may initially be averse to sharing their experiences, they do have agood understanding of what it means to have the right data at the right timeand support for these projects comes through when the benefits begin to rollout.ShellOil has established knowledge communities of employees sharing commoninterests. One group of engineers shares information on best practice via thecompany intranet and occasional face-to-face meetings. Coming from 11refineries across the US, they have found that working in a small targetedgroup has helped them create a pool of knowledge that they are all eager to useand add to. They know and trust their colleagues.Bottom-upThedanger of this bottom-up approach to KM is that it could fragment the company’sknowledge assets and unnecessarily duplicate infrastructure and resources. ShellOil overcomes this problem by allowing its business units to devise their ownKM systems, but the 27 different managers of the initiatives meet every sixweeks to discuss issues related to KM and shared interests.Justas television is more than a radio with pictures, knowledge management is morethan a collection of databases and knowledge sharing. Knowledge managementsolutions must take a leap beyond documentation, applied learning, new softwareand collecting information from various domain experts. CompetitiveedgeTechnologyalone cannot guarantee success in the knowledge economy. Even the besttechnologies will not necessarily ensure the creativity and innovation which isnecessary for organisations to develop a competitive edge. Unlesspeople meet, trust decays. So knowledge managers should focus their efforts onthe natural way that knowledge is managed in communities of practice.DrLeenamaija Otala, a KM guru from Finland who has advised organisations such asthe World Bank, Nokia, and the US Army, believes organisations should approachthe subject with creativity. “Knowledge management is an attitude not aprocess,” she says.Thetime has come for HR managers to embrace the concept of knowledge management inits broadest sense. It cannot be a separate function characterised by aseparate KM department or a KM process. It has more to do with anthropologythan technology. It is the coming together of people, systems and processeswhich creates the fizz and the bubbles, the innovation and the added-value inan organisation. It is enhanced by technology but subservient to culture.Knowledgemanagement is about managing the fizz and ensuring the bubbles don’t evaporate.Now is the time for “people knowledge management” to come of age. AsPeter Woolliams warns, “Unless we begin to scream that knowledge managementmust have soul there is a danger that KM will drown in technology.”Promotingcreativity HowEuropean firms encourage creativity and knowledge sharing:–British Airways has created indoor “street cafes” within its new Watersidecomplex.–A London advertising agency has bought an indoor lawn complete with swing andpositioned these in the middle of the office.–A Finnish software house has built a fireplace in the office with cosy chairsaround it.–A Swedish furniture manufacturer holds product think tanks in the sauna.CaseStudyIntegrating knowledge management and corporate values“Wedon’t want contented employees. We want them to challenge us,” says Nokia’s HRcommunications director Lynn Rutter.“Wewant them to acquire new knowledge and ask us what we are doing about it. Wewant them networking, listening and thinking outside of their box; which theywon’t do if they feel they are a unit of production. This is why Nokia is sosuccessful. It’s all about the values.”Nokiaviews knowledge management as an important HR issue. It is the embracing ofNokia’s core values which makes successful knowledge management possible, notonly in Finland but all over the world. So, the values and the KM go hand inhand:CorecompetenciesNokiamust have mastery of certain technologies, judged to be company-level corecompetencies. –What core skills are needed currently to support these competencies? –For the future? –What have we actually got? –Where is it? –What do we need to train? –Who, when, how?  –Job profiles are created and specific skills that people need are identified. –What is sustainable in the company?ValuesRespectfor the individual. An obligation to act responsibly and with care. Encouragepeople to acquire new knowledge for their own self-esteem and for the good ofthe company. The act of knowledge sharing is part of everybody’s job.Continuous process of learning and unlearning.Careermaps and development path to skills setsEmpoweringpeople to upskill and move around the company. Employees are able to see whatskills and qualifications are required for which jobs, and to compare withthemselves. They know what they need to achieve and where/how they can gettraining to advance themselves, sponsored by the company.SocialinteractionNetworking,story telling and socialising  are partof the culture. Previous Article Next Article Related posts:No related photos. Comments are closed. Manage the fizzOn 1 May 2000 in Personnel Todaylast_img read more

first_img Sale of the century “We’re also seeing clients forego the traditional formal dining area and replace it with a cinema room or even a rumpus. That’s the best thing about building from new, you can personalise your home to suit your needs both now and into the future.”Hotondo Homes specialises in single and double storey homes, split level homes for sloping blocks, duplex designs and acreage properties. FOLLOW US ON FACEBOOK There’s big demand for open-plan living, dining and kitchen areas.Mr Linton said many clients opted to build double storey homes on small blocks because they were more cost effective and provided a solution to mutigenerational families with split zoned living.“We’re certainly seeing more and more people going up. Given the size of blocks are getting smaller, the demand for homes that can cleverly utilise space is increasing,” he said.A growing trend in Queensland also includes the rise of the outside lifestyle, with more and more homeowners choosing to bring the outdoors in.“It’s all about the indoor-outdoor area, we’re seeing a lot of open-plan living, dining and kitchen areas which seamlessly blend into the alfresco, providing the perfect spot for all year round entertainment,” he said. A fresh new bathroom is on the wishlist of many rebuilders.“We’re also selling many house and land packages in the Rochedale, Greenbank, Calamvale areas, as well as Wynnum West and Bridgeman Downs,” Mr Linton said.The Tarkine 238 is a popular choice for many homeowners, according to Mr Linton who said it easily fits on narrow block with a 12.5 metre frontage.“It’s still a big home and features four large bedrooms and two bathrooms. It also recently won a HIA Display Home of the Year award in the $300,000-$400,000 category,” he said.In Brisbane’s western suburbs, a home at Graceville was knocked down on Magee St with the owners choosing to build their dream home in its place. As prime land opportunities become increasingly scarce, there’s a growing rise in Queenslanders opting to knock down their existing property and build their dream home, according to Hotondo Homes.The number of Queenslanders opting to knock down and rebuild their homes is on the rise as prime land opportunities become increasingly scarce.The benefits of a knockdown rebuild are endless, and the best part is, you stay in the same location you’ve always known and loved, according to Hotondo Homes national sales manager Richard Linton. New layouts make the most of small blocks, with living zones blending into the alfresco ones.The existing property was knocked down and the homeowners chose to build their dream home in its place. “They’ve selected a double storey modified Illawarra 215 which suits the small block and allows them to maximise their space, they’re also ensuring the new home is filled with character so it fits in with the Graceville neighbourhood,” he said.“They’ve selected a double-storey modified Illawarra 215 which suits the small block and allows them to maximise their space, they’re also ensuring the new home is filled with character so it fits in with the Graceville neighbourhood”.More from newsParks and wildlife the new lust-haves post coronavirus11 hours agoNoosa’s best beachfront penthouse is about to hit the market11 hours ago MORE: Robin Bailey lists Brisbane home “That’s why we call it a dream home, you can tailor it to suit your lifestyle, whether that be with four bedrooms, a parents’ retreat, or a butler’s pantry, the choice is yours,” Mr Linton said.“Brand new homes are also smarter and built to the latest technologies. The process can actually be cheaper than a total renovation because you’re saving on stamp duty costs.”He said an influx of new builds were taking shape in suburbs across Jimboomba, Ipswich and Logan. Video Player is loading.Play VideoPlayNext playlist itemMuteCurrent Time 0:00/Duration 0:58Loaded: 0%Stream Type LIVESeek to live, currently playing liveLIVERemaining Time -0:58 Playback Rate1xChaptersChaptersDescriptionsdescriptions off, selectedCaptionscaptions settings, opens captions settings dialogcaptions off, selectedQuality Levels720p720pHD432p432p216p216p180p180pAutoA, selectedAudio Tracken (Main), selectedFullscreenThis is a modal window.Beginning of dialog window. 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This modal can be closed by pressing the Escape key or activating the close button.PlayMuteCurrent Time 0:00/Duration 0:00Loaded: 0%Stream Type LIVESeek to live, currently playing liveLIVERemaining Time -0:00 Playback Rate1xFullscreenTop 5 hot Brisbane suburbs 01:43 Wake up to ocean viewslast_img read more

first_imgTownHall.com 11 June 2015President Obama is the most pro-abortion president in U.S. history, a glimpse of which we were able to see before he even stepped foot in the oval office. As a senator, Barack Obama voted against the Born Alive Infant Protection Act, not once or twice, but four times. In other words, he voted for infanticide, which makes sense considering he believes newborn babies are just “fetuses outside of the womb.”As president, he’s appointed a long list of pro-abortion judges and officials; expanded abortions through Obamacare; became the first sitting head of state to address Planned Parenthood, even wishing God blesses them; forced taxpayers to fund abortions worldwide via the UN’s Population Fund; promised to veto pro-life legislation that would ban abortions after 20 weeks; and the list goes on and on and on, as LifeNews.com documents.Considering all these clearly pro-choice leanings, it’s rather ironic that at the Catholic Health Association Conference this week Barack Obama recalled his first job after college as a community organizer was “funded by the Campaign for Human Development, an anti-poverty initiative of the Catholic Church.” And it was at this job, he said, that he came to see that “every human being, made in the image of God, deserves to live in dignity.”“There were times where I felt like quitting, where I wondered if the path I’d chosen was too hard,” he said.“But despite these challenges, I saw how kindness and compassion and faith can change the arc of people’s lives,” Obama continued. “And I saw the power of faith–a shared belief that every human being, made in the image of God, deserves to live in dignity; that all children, no matter who they are or where they come from or how much money they were born into, ought to have the opportunity to achieve their God-given potential; that we are all called, in the words of His Holiness Pope Francis, ‘to satisfy the demands of justice, fairness, and respect for every human being.’”The caveat of course being if they make it into this world.http://townhall.com/tipsheet/leahbarkoukis/2015/06/11/most-proabortion-president-ever-proclaims-every-human-being-made-in-the-image-of-god-deserves-to-live-in-dignity-n2011323?utm_source=thdailypm&utm_medium=email&utm_campaign=nl_pm&newsletteradlast_img read more

first_imgUSA Today 23 October 2016Family First Comment:  “It is too early to draw any conclusions about the potential effects of marijuana legalization or commercialization on public safety, public health or youth outcomes.”As voters in five states consider ballot measures next month to legalize marijuana for recreational use, supporters and opponents can pluck a statistic to back just about anything they want to argue about the issue. But amid a gaggle of dueling studies, the truth is that the state experiments in legalizing recreational use are still too new to yield definitive results about the harms and benefits to society.In Colorado and Washington state, the first to legalize, retail stores did not open until 2014. As the Colorado Department of Public Safety asserted in its first post-legalization report this year: It is too early to draw any conclusions about the potential effects of marijuana legalization or commercialization on public safety, public health or youth outcomes.This argues for some caution when voters head to the polls Nov. 8 in Arizona, California, Maine, Massachusetts and Nevada to consider recreational use measures. Passage would double the number of states that have legalized use by all adults who are at least 21. (Four more states — Arkansas, Florida, Montana and North Dakota — will vote on allowing medicinal use, which 26 states already allow.)Even as information trickles in from the states with recent legalization, there is settled scientific data worth considering.Years of research have shown that marijuana affects learning, memory and attention, and could decrease motivation. Some studies also suggest a link to to schizophrenia, particularly for people who’ve had heavy and frequent use as adolescents.Adults are better able to decide for themselves what risks they want to take, but the major concern is underage use. Science suggests that developing brains are more sensitive to the changes associated with marijuana use. Many questions remain: How much is too much? At what age is it most harmful? Do genetic factors matter? These issues often get less attention than they deserve in the debate over legalization.Another unanswered question is whether legalization for adults will lead to more use by adolescents. In Colorado the answer during the first year is a tiny increase, according to federal and local surveys. But the perception of health risk of marijuana has dropped substantially over time. Since 2009, the number of Colorado youths 12 to 17 years old who see no risk to smoking marijuana once or twice a week has more than doubled, to 16%.One clear lesson is that edible marijuana products should be labeled and kept away from children. Calls to Colorado’s poison control center involving marijuana and young children have more than tripled since 2012.While more data are needed to provide clarity in some areas, some conclusions are obvious. There should not be harsh criminal penalties for possession of marijuana for personal use. Legalizing medicinal use, as long as laws aren’t so porous that anyone can get a prescription, makes sense. Along with that change, the federal government should move marijuana from its list of Schedule I controlled substances, which includes heroin and LSD, to Schedule II, which includes opioid drugs that are used to treat pain but have a high potential for abuse.READ MORE: http://www.usatoday.com/story/opinion/2016/10/23/marijuana-pot-ballot-voters-editorials-debates/92482394/last_img read more

first_imgThe Lakers and Clippers on Tuesday announced the first three games of their NBA Summer League schedules in Las Vegas. The Lakers open with a game July 7 against the Philadelphia 76ers and the Clippers begin play one night earlier, facing the Golden State Warriors.Here is the schedule for the defending summer league champion Lakers: July 7 vs. 76ers, 8:30 p.m. (ESPN2); July 8 vs. Chicago Bulls, 8:30 p.m. (Spectrum SportsNet); July 10 vs. New York Knicks, 5:30 p.m. (Spectrum SportsNet).Here is the Clippers’ schedule: July 6 vs. Warriors, 8:30 p.m. (ESPN); July 8 vs. Sacramento Kings, 8 p.m. (NBA TV); July 9 vs. Houston Rockets, 8:30 p.m. (NBA TV). The Clippers’ first game will be part of ESPN’s opening-night tripleheader.Each of the NBA’s 30 teams will be represented in Las Vegas for the first time and each will play a minimum of five games. After playing three preliminary games, the teams will be seeded into a tournament format, with the championship game set for July 17 at the Thomas & Mack Center. Video highlights, social media reaction after Blazers shock Lakers, 100-93 Jubilation, anguish as race for NBA’s Western 8th seed gets as close as ever How social media reacted after Lakers rout Blazers on Kobe night, 135-115 Ball averaged 10.2 points, 6.9 rebounds and 7.2 assists in 52 games in 2017-18.PRE-DRAFT JOURNEYMarcus Lee turned down a chance to play volleyball at Stanford to play basketball at Kentucky, where he ran into future Lakers forward Julius Randle on the practice court. They played together for one season before Randle went to the NBA; Lee eventually transferred to Cal.Related Articles “You’re either going to get a busted lip and keep losing or fight back, and Kentucky teaches you to fight back and take what’s yours,” Lee said of battling with Randle in college. “That’s what’s great about it. … I absolutely loved my journey. I wouldn’t change it for the world.“Julius doesn’t know how big he actually is. He goes at you like a guard. You’ll get a shoulder in your mouth and you’ll walk out of practice and, go, ‘How did I get a busted lip? Oh, that’s how that happened.’ That’s what’s great about him. That’s just how he plays.”Lee was joined at Tuesday’s pre-draft workout in El Segundo by Abdul-Malik Abu of North Carolina State, Kameron Chatman of the University of Detroit, Manu Lecomte of Baylor, Trevon Bluiett of Xavier and Matt Mobley of St. Bonaventure.center_img The Lakers won last year’s title, led by summer league MVP Lonzo Ball and Kyle Kuzma.Rosters will be announced at a later date.For tickets, visit NBATickets.com.BALL UPDATEBall returned to the practice court last week after a month-long layoff following a platelet-rich plasma treatment in his left knee. He sat out the final eight games of his rookie season because of a left knee contusion. ESPN.com first reported the story.“I just got back (on the court),” Ball told ESPN. “But I have been lifting weights. Nothing stopped me from doing that. I just got back on the court, though, but everything is feeling good. Just basically took time off (to let the left knee heal).” VIDEO: Watch Kyle Kuzma’s game winner and what he said about it On Mamba’s day, councilmen aim to create Kobe Bryant Boulevard Newsroom GuidelinesNews TipsContact UsReport an Errorlast_img read more