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first_imgDo you have an e-learning problem? Then ask our experts to find a solution.E-mail it to the address at the bottom of the page Q I’d like to go for bespoke e-learning but have been advised it will becost-prohibitive for a group of 50. Is this true? A To a certain extent, yes. However, let’s consider this in moredetail. For a group of 50 learners, a generic e-learning solution is acost-effective proposition. This solution is quick and easy to implement andsuits urgent training needs, particularly for mainstream systems-basedtraining. A bespoke solution is almost always a more expensive option. When a smallgroup is involved, the costs are amplified, and the time taken to develop andimplement the training may be difficult to justify. However, the subject matterand target audience are a critical consideration when deciding the value oftaking the bespoke route. As an example, one of our customers needed to train 200 people in a business-criticalprocess. This group was dispersed and required constant refresher training. Thetarget audience preferred to take the learning when they needed to use it. Inthis situation the business case for bespoke e-learning was easy to make andthe solution was still more cost-effective than running the training in aclassroom. Faced with a target audience of 50 users, it is also important to ask youre-learning developer to think creatively. It may be able to offer alternativesto ‘traditional e-learning’ approaches. Voice-based support tools, web-basedassessment, virtual class-rooms, message boards or intranet-based knowledgelayers, for example, may provide an effective learning intervention at a lowercost than a complete bespoke course. Collaboration with other customers may be an option. Your supplier may beable to bring together a number of customers who will share the same corecontent. Each can then pay for their own customisation. This model works wellfor compliance type training and core business skills. Alternatively, a generic course topped and tailed with bespoke learning canprove very effective, and offers the strengths of both bespoke and genericsolutions. Response by Sunil Mehta Saffron Interactive, www.saffroninteractive.com Previous Article Next Article Comments are closed. Professional dilemmasOn 1 Sep 2003 in Personnel Today Related posts:No related photos.last_img read more